Frequently Asked Questions
1. What is Calmer Canine®?
Calmer Canine is a novel anxiety treatment system designed to help dogs with separation anxiety. Calmer Canine may also help dogs with other anxieties and fears, such as thunder phobia, noise sensitivity, travel anxiety, general anxiety and situational anxiety. Calmer Canine has been tested and proven to work alone without other treatments or training. However, Calmer Canine is safe to use with other solutions for anxiety, such as medications. It is based on technology cleared for human use by the FDA.
2. What is separation anxiety?
Separation anxiety is anxious or fear related behavior that can occur when you leave your dog alone either at home or in other locations. Signs of separation anxiety include, trying to escape from the home or area of confinement to reach you, vocalizations including whining, barking howling, panting and pacing, watching out the door or window until you return and house soiling only when you are not home.
3. How does Calmer Canine work?
Calmer Canine delivers low-level electromagnetic signals to the fear and anxiety center located in your dog’s brain. It works on a cellular level and gets to the core of the problem by reducing the factors that contribute to creating and sustaining anxiety in the brain. The technology returns the overactive anxious brain to a more balanced and calmer state. Unlike other solutions that must be continuously delivered to help, Calmer Canine is able to control anxiety between treatments and may have sustained effects that last long after a course of therapy has been completed.
4. Is it safe?
Yes. Calmer Canine is very safe and much safer than medications, which can have unwanted side effects. Calmer Canine therapy is based on FDA cleared technology that has been used since the 1970’s to treat health conditions in people. Technology similar to Calmer Canine, and developed by the same company, Assisi Animal Health, has been safely used to treat pain and inflammation in over 50,000 animals with virtually no reported side effects.
Calmer Canine should NOT be used in animals with electromagnetic devices (e.g., pacemakers) or used by pet owners if they have implanted devices, such as insulin pumps or pacemakers).
The device should NOT be used on or near a lot of metal (such as in a metal crate or on a stainless-steel table. Large metal objects may reduce the efficacy of Calmer Canine but will not affect the product’s safety.
5. Does the dog feel anything, does it hurt?
No. The treatment has no sounds or vibrations and is invisible and sensation free. It is based on technology that has been cleared by the FDA for treatment of people.
6. What is included in the Calmer Canine anxiety treatment system?
The Calmer Canine anxiety treatment system consists of the Calmer Canine device and a comfortable, easy to wear, washable vest. The vest helps to hold the device in the correct position on the dog’s neck to allow for hands-free operation.
7. How do I use Calmer Canine?
Calmer Canine should be used twice a day for 15 minutes each time. Treatments should be spaced 8 to 10 hours apart. Simply put the vest on your dog, attach the device to the neck strap with the hook and loop fasteners attachment and turn the device on to activate it. The Calmer Canine device will turn itself off after the 15-minute treatment is over. Then remove the vest and put it aside until the next treatment.
8. How soon until I see results?
Results have been reported as soon as a few days after starting treatments. It is recommended that Calmer Canine be used consecutively for 4–6 weeks, twice daily to achieve optimal results. Every dog is an individual and results depend on how long the anxiety has been going on, among other factors. Some dogs may benefit from treatment beyond six weeks.
9. What results can I expect to see?
You can expect that your dog’s symptoms associated with anxiety will be reduced over time. In a study of dogs with separation anxiety, results achieved by using Calmer Canine included, less barking, less panting, less pacing and more independence while at home as well as more time spent resting or playing while their owners were away.
10. What if my dog hates wearing anything on their body?
If your dog dislikes wearing any garment or dislikes the sound of hook and loop fasteners, you can apply the treatments by sitting with your dog and simply holding the device in place with your hand in the position described in the User Manual. The device is available for purchase alone, without the vest. The vest is included in the Calmer Canine Anxiety Treatment System to allow for hands-free delivery of treatments, but it is not essential to achieve the benefits of treatment.
11. Do I need to get a prescription from my veterinarian?
No. Calmer Canine is available for purchase directly on CalmerK9.com or select veterinary or other online retailers without a prescription.
12. Does it work only on dog separation anxiety?
Although designed specifically to help dogs with separation anxiety, Calmer Canine may also help dogs with other anxieties and fears, such as thunder phobia, noise sensitivity, travel anxiety, general anxiety and situational anxiety.
13. What is the return policy?
Risk-free purchase – 100% money-back guarantee. We’ve provided all the tools that you will need to help you succeed with your Calmer Canine treatments. Follow the Calmer Canine treatment plan, as outlined in the manual, log your treatments on our treatment log, and track your dog’s progress with our anxiety progress tracker. If you should determine Calmer Canine isn’t the right solution for your dog, return the device within 30 days and we’ll refund you the full purchase price.
14. How can I keep my veterinarian involved in the treatment?
A progress tracker and treatment log tool is available free on the website and has been developed to encourage pet owners to document treatments and easily capture their dog’s behavioral changes. Reports can be easily shared with professional health and training providers allowing them to stay connected to monitor treatment.
15. Can I use this device on more than one dog?
Yes. Calmer Canine can be used on multiple dogs. It is a battery-operated device and the battery will typically last for 4–6 weeks of treatment according to the recommended schedule. The battery is replaceable. Calmer Canine vests are available for purchase without the device, in case you need a different sized vest for use on another dog in the household.
16. Does it work on cats?
We have not investigated the possible uses of the Calmer Canine tPEMF technology on cats. Cats do, however, clearly experience signs of anxiety. Our plan is to conduct research on this use of the technology in the near future.